Privacy Policy - ContractorPrepHQ

This Privacy Policy explains how ContractorPrepHQ (operated by New Chapter Institute LLC) collects, uses, and protects information when you use contractorprephq.com (the "Site").

1. Information We Collect

• Account information: name, email address, and password (stored in hashed form).
• Study activity: quiz and exam attempts, diagnostic results, and progress data.
• Payment information: limited payment details from Stripe such as amount paid, last 4 digits of card, and status. Card numbers are processed by Stripe and are not stored on our servers.
• Technical data: IP address, browser type, and basic usage data to help keep the Site secure and reliable.

2. How We Use Your Information

• Provide access to prep products and track your progress.
• Communicate with you about account access, product updates, or support requests.
• Notify you about product launches you have asked to hear about.

3. Sharing

We do not sell your personal information. We share data only with service providers needed to operate the Site (such as payment and email providers), or when required by law.

4. Data Retention

Account and study records are retained while your account is active and as needed for legal and financial record-keeping. You may request deletion of your account data through the contact page.

5. Contact

Privacy questions can be sent through the contact page on this Site.